Red Delight Chocolate
Cyclone Social

The path to 7 figures on DTC.

How Cyclone would run acquisition, creative, and subscriber economics for Red Delight, tied to the numbers you already track.

Let's get started
A little of our work in motion
Andrew Lamping, Founder & CEO, Cyclone Social
A Letter

Glenn,

Thank you again for the time and the conversation.

More than anything, I really appreciated how open and straightforward you were with us. You’ve built an incredible business with Red Delight, and getting to hear how you think about it, where it came from, and where you want to take it made us even more excited about the opportunity to work together.

I also really respect the way you think about growth. There’s no need to overcomplicate it. Put money to work, measure what comes back, learn from it, and earn the right to spend more. That mentality fits us incredibly well.

But beyond the numbers, I just think there’s something really special here. Red Delight exists because you personally needed a better option. You built the thing you couldn’t find. There’s a lot of heart behind that story, and we’d be grateful for the opportunity to help more people discover it.

If we get the opportunity to work together, we won’t take it lightly.

We’ll care about Red Delight. We’ll learn from you and your team. We’ll ask questions, listen, bring ideas, and be willing to change our minds when we’re wrong. We’ll celebrate the wins with you and work through the hard stuff alongside you.

We know you’re trusting us with something you’ve spent years building. That means a lot to us.

And with your biggest season right around the corner, we know there’s work to do. We’d be excited to roll up our sleeves, get alongside your team, and get after it together.

Thanks again for considering us, Glenn. We’d genuinely love the opportunity.

Andrew Lamping
Founder & CEO, Cyclone Social
How We See It

Three things we'd be obsessive about from day one.

01
Right eyeballs, not more eyeballs.
You said it best on the call: 15,910,000 of those 16 million "dark chocolate" searches are the wrong person for Red Delight. We don't want them. We want the diabetic, the pre-diabetic, the wife whose husband just got the Dexcom, the 55-year-old woman who was told to cut sugar. Meta's Andromeda AI targets on intent and creative signal, not demographic buckets. That means the creative IS the targeting. Which means our job is a constant stream of new creative that speaks directly to those buyers, and a kill switch on anything that pulls in the wrong ones.
02
The subscription math has to run the whole account.
You already have the best asset a DTC brand can have: 8,500 subscribers on 4-week cadence and a 60-73% repeat rate. That's a machine. What's missing is the acquisition engine feeding it, priced against your real economics. $15 CAC, $39 AOV, ~$3 COGS on a four-pack, 4-6 orders a year on repeat, all shipping absorbed. That gives us a real contribution number per subscriber and a defensible ceiling for what we can spend to get a new one. Everything downstream reports up to that math. Creative volume, ad spend, scale calls, all of it.
03
A creator seeding engine that feeds paid, not an "influencer program."
You already tried the influencer thing for two years and got one code redemption. We heard you. This is different. Seed hundreds of micro-creators every month with a four-pack, no fee, no elaborate kit. Capture everything they post. Find the outliers. Recut the best content into paid variations. Run winners through the creators' own handles as Meta Partnership Ads. We're not trying to pick the perfect creator. We're building enough swings that we don't have to. Full breakdown lives in Pillar 3.
The Plan

Here's what we'd actually do.

Four pillars. Economics runs the show. Everything else reports up to it. Tap any of them for the full breakdown, sliders included.

01

Growth Economics Model

Contribution per subscriber, allowable acquisition cost, kill switches and scale triggers, plus a live calculator showing what it actually takes to reach seven figures. Built on your numbers once we lock them together. Play with it yourself.

02

Meta + Google Performance Media

Meta's Andromeda AI plus Google intent capture, both restructured so we can actually read what's working inside the first 30 days. Andromeda targets on creative signal, so the creative IS the targeting. Kill switches and scale rules built to your MER, not a vanity dashboard.

03

Creator Seeding + Paid Creative Engine

Not the influencer thing that burned you last time. A production system. Seed hundreds of micro-creators a month with a four-pack, no elaborate kit, no fee. Capture everything. Recut the winners into paid variations. Run them through the creator's own handle. This is the Grüns model that took them from launch to a $1.2B Unilever acquisition in 32 months.

04

Klaviyo Subscriber Lifecycle

You have 8,500 people on 4-week cadence. That's a machine, and right now it's under-used. We build the pre-subscription flows that convert one-time buyers into repeat, the re-engagement flows that catch subscribers before they cancel, and the post-purchase timing that matches how fast people actually eat four bars. Retention treated as an acquisition lever, because it is one.

How We Work

What working with us actually looks like.

Not a promise deck. A real operating plan. Here's the first 30 days, the ongoing rhythm after launch, and how we talk to each other in between.

Onboarding · The First 30 Days

You told us October through Mother's Day is when Red Delight crushes it. So we're not spending six weeks "learning your business." Here's everything that happens before we launch, compressed and ordered.

01
Working session with your team to set the numbers we manage against: target acquisition cost, order value, cost of goods, repeat cadence, and shipping by season.
02
Full account access: Meta, Google, GA4, Shopify, Klaviyo, and your subscription platform. Pixel and Conversions API audit day one.
03
Audit of your existing Meta creative and Klaviyo flows. What's already there, what to keep, what's leaking.
04
Whole Cyclone team on the intro call with your marketing team, not just the leads. Everyone knows the founder story and the buyer before they touch the account.
05
Account architecture rebuilt for Andromeda. Cohorts separated by entry SKU (Club Pack, four-packs, single bars) so we can read contribution per product.
06
Kill switches and scale rules loaded into the account. MER thresholds set to your economics, not a vanity ROAS number.
07
First creative wave into production. Diabetic angle, spouse angle, HSN-story angle, "not a chocolate for chocolate lovers" angle. Static and short-form video.
08
Creator seeding pipeline opens. First ~150 four-packs shipping out inside week 3, targeted at diabetic, keto, low-sugar, and health-tracking micro-creators.
09
Klaviyo flows rebuilt: welcome, post-purchase reorder trigger, subscription save flow, six-month retention series. Timed to your actual repeat cadence.
10
Full launch on Meta and Google. Halloween push live. Q4 clock officially running.
After Launch · Ongoing Cadence
Daily
Direct access, both ways. You can text, email, or call anyone on the pod anytime. Same in reverse. If we need something from you, we are not sitting on it.
Weekly
Our Senior Account Manager, Emily, runs your weekly call. Same day, same time, on your calendar every week from week one. She comes with what moved, what we're testing, what we're worried about. You come with questions and priorities. If Eric needs to be on it because we're making a spend call, Eric is on it. You will not be handed to someone new six months in.
Monthly
A working session, not a report. A dashboard on its own is like a doctor handing you your own chart and asking if you have questions. So this is a conversation. We walk you through what the numbers did, what we think it means, and the two or three decisions we want from you. You push back. We leave with a plan. The written version follows, so you have it in front of you before we ever talk.
Quarterly
Full strategy review. Recalibrate the economics model against actuals. Review product-level performance. Decide which channels have earned more budget. Reset the plan for the next 90 days.
How we talk to each other
Direct line
Emily and Andrew are reachable directly. Email, text, or call. No ticket system, no routing manager, no account coordinator who has to go ask. Business hours, you get an answer the same day. Urgent goes faster than that.
Shared workspace
Live dashboards, live creative library, live meeting notes. You'll always know what we're working on without having to ask, and we're happy to walk through it with you rather than just send a link.
No surprises
If something breaks, we tell you before you notice. If something wins, we double down before asking permission. That's the deal.
Who owns what
Senior Account Manager
Your day to day. Runs the weekly call, the monthly session, and everything in between. If you have a question and don't know who to ask, this is who you ask.
Director of Paid Digital
Owns the ad accounts. Daily Meta and Google management, budget pacing, and the kill switches and scale rules that run without waiting on a meeting.
Strategic Lead
Your economics model and the quarterly recalibration. On the account, not just on the pitch.
Creative + Sourcing
In-house video, photo and design. Creator sourcing and licensing, and keeping the creative library fresh.
The Team

The people you'll actually work with.

The leads on your account. The folks you'll talk to a lot. Not the whole roster, just the ones who'll be in your inbox and on your calls.

Emily Hoffman
Emily Hoffman
Senior Account Manager
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Emily Hoffman
Senior Account Manager

Your main point of contact. Runs the weekly calls, monthly reviews, and everything in between. Manages our largest and most complex DTC accounts. Runs a tight ship. Nothing gets missed.

Ryan Smith
Ryan Smith
Director of Marketing Ops
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Ryan Smith
Director of Marketing Ops

One of Cyclone's senior leaders and heavily involved in your account. Ryan makes sure the entire operation behind Red Delight is running the way it should: onboarding, team coordination, reporting, process, execution across departments. You'll see a lot of him early, and he'll stay closely involved in monthly, quarterly, and larger working sessions as the account grows.

Jada Shaw
Jada Shaw
Project Manager
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Jada Shaw
Project Manager

Keeps timelines tight and dependencies straight across paid, creative, and email. Nothing gets dropped between functions on her watch. The person following up when something needs to move faster.

Eric Hall
Eric Hall
Director of Paid Digital
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Eric Hall
Director of Paid Digital

Runs paid media strategy across every account we manage. In your account daily at the strategy layer. Direct line to our Meta and Google reps. Makes the real-time budget and scale calls when the account needs to move fast.

Wes Teska
Wes Teska
Creative Director
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Wes Teska
Creative Director

Runs all creative production and organic strategy at Cyclone. Leads our in-house team of videographers, photographers, and designers. Anything creative we need, whether it's for organic or paid social, flows through him. Nationally recognized creative pro.

Joey Lamping
Joey Lamping
Meta & Social Paid Strategist
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Joey Lamping
Meta & Social Paid Strategist

Main engine of your Meta and social paid strategy. Where your daily campaign work actually gets built and shipped. Lives in the ad platforms every day. Sharp instincts for what's about to break and what's about to work.

Amelia Kline
Amelia Kline
Creator + Organic Strategy
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Amelia Kline
Creator + Organic Strategy

Runs US creator sourcing and manages the seeding program end-to-end. Owns organic social strategy, high-level email strategy, and any other lifecycle work touching the account. Point person on creator-led content and how it feeds into the rest of the plan.

Michael Shabi
Michael Shabi
Email & Lifecycle Marketing
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Michael Shabi
Email & Lifecycle Marketing

In Klaviyo every day. Audits, builds, writes, designs, and ships the flows, campaigns, SMS, and landing pages that make your 8,500 subscribers work harder. On Red Delight end to end for the lifecycle pillar.

The Investment

Straightforward pricing. Here's the whole thing.

One monthly retainer covering the full team and all four pillars (yes, Klaviyo included). Transparent ad management fees that come down as your spend goes up. Everything else billed at cost.

Monthly Retainer

What you're actually paying for.

You're hiring a team, not a menu of hours. Roughly 15 people touch your account across paid, creative, organic, email, and account leadership. When the account needs more of something, we shift. Results and the work are what matter.

$8,000 /month

The full spectrum of us working together

The retainer covers all four pillars: paid media strategy and daily execution on Meta and Google, the growth economics model and reporting, US creator sourcing and the seeding program, plus your full Klaviyo lifecycle (welcome, subscription saves, reorder triggers, retention series). All the design, video, and photo we need to feed the ads, produced by our own in-house team. No subcontractors, and video production is not billed on top.

Standing weekly calls. Monthly deep-dives on the numbers. Quarterly strategic reviews where we recalibrate the economics model against actuals. Daily direct access to the pod whenever you need us.

What's not in the retainer: pass-through items below (creator talent fees if any, video shoots, third-party software like Klaviyo). Everything else is covered.

Paid Media Management Fee

Charged separately, on top of your ad spend. You pay ad spend directly to Meta and Google. This is our fee for managing it. As your spend goes up, our percentage goes down. Same table you'll see in the contract. No surprises.

$5K to $10K
20%
monthly ad spend
$10K to $50K
15%
monthly ad spend
$50K to $100K
10%
monthly ad spend
$100K+
8%
monthly ad spend
Pass-Through (billed at cost, no agency margin)
Creator Talent Fees
Whatever we pay creators, you pay us. No margin on top.
Third-Party Software
Klaviyo, subscription tools, analytics platforms. Your accounts, your bill.
Next Step

Once we're aligned on the terms above, we'll send the contract.

Standard Cyclone marketing services agreement. It restates the pricing on this page plus the usual commercial stuff: 12-month initial term, month-to-month after that, 90-day minimum commitment, 30-day termination for convenience once you're past 90. Anything you want to negotiate, we sort out before signature. No surprises.

Next Step

Let's get started.

If you want to move forward, say the word and we'll send the contract over. If you want more time first, more questions, meet the whole team, dig deeper on any of the numbers in here, we're totally open to that too. Halloween is coming, and October through Mother's Day is your window. The sooner we start, the more of it we get to run.

Cyclone Social · Fort Wayne, Indiana